Hertz NeverLost® Navigation System
Drive with confidence, no matter where you are. No more fumbling with maps, hunting for street signs or having to ask for directions. There's less wasted travel time for business renters and more peace of mind for leisure renters. The Hertz NeverLost navigation system shows and tells you how to get wherever you want to go.
For more information about our products and services, please visit www.neverlost.com
Online Trip Planning (OTP)™
When renting the Hertz NeverLost navigation system in a full size or larger vehicle, use NeverLost Online Trip Planning, which lets you pre-plan your trip, save it to a USB drive, and then load it directly into the Hertz NeverLost navigation system.
My Explore Hertz NeverLost® Mobile Companion
The perfect app for business and leisure travelers; the itinerary lets you build your trip and arrange attractions and activities by date and time. With Hawaii, Dallas-Fort Worth, Las Vegas, Los Angeles, Miami – West Palm, New York, Sacramento – Northern California, Orlando, San Diego, San Francisco – Bay Area, Washington DC, Boston available and more coming soon, all including vibrant images and audio clips for hundreds of the must-see attractions, excursions and activities. Sharing your adventures via Facebook, Twitter, Flickr and e-mail keeps you connected to your social network. Download the My Explore Hertz NeverLost® Mobile Companion and select your first 'Explore City' for Free! Additional explore cities can be obtained through in-app purchase for a low introductory price of $0.99
Product Support and Concierge
With the NeverLost rental – The customer receives free Travel Support at 1-800-823-2547. Our personal service Product Support team will assist the customer in entering their destinations into the NeverLost system as well as walk through all the features of the NeverLost. We provide Concierge Service to assist in finding great places to visit on the selected trip, as well as secure reservations for the traveler. Our Online Trip Planning website at www.neverlost.com allows the NeverLost customer to plan their trip ahead of time before renting the Hertz vehicle and downloading to a USB that is inserted in USB port of the NeverLost. We provide technical assistance using the Online Trip Planning website to create a customized trip. We also provide a service where Product Support can "Build a Trip" for the customer. All NeverLost systems have USB capability, and some feature wireless connectivity to neverlost.com. We offer translator assistance for any language and will assist the customer in reaching their destination worry free. Contact us at 1-800-823-2547 Product Support is only a phone call away and the agents remain on the phone until the customer's concerns are resolved.
Turnkey engineering, Installation and Logistics Services
Navigation Solutions provides turnkey engineering, installation and logistics services to Hertz at key airport locations and select Hertz Local Editions, including installation of the Hertz NeverLost system and other in vehicle products.